1. Data protection at a glance

General notes

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Please refer to our privacy policy listed below this text for detailed information on data protection.

Data collection on this website

Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator. You can find his contact details on the imprint of this website.

How do we collect your data?

On the one hand, your data is collected by you providing it to us. On the other hand, this may be, for example, data that you enter in a contact form.

When you visit the website, other data is automatically collected by the servers (server log files) of our external host provider (Netlify). This is mainly technical data (e.g., Internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website.

What do we use this data for?

Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. Furthermore, suppose you have given your consent to data processing. In that case, you can revoke this consent at any time in the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this and other questions on data protection, you can contact us at any time at the address given in the imprint.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external technical service provider (Netlify, Inc., 610 22nd Street, Suite 315, San Francisco, CA 94107, USA). The personal data collected on this website are stored on the hoster's servers (duration of storage: 30 days). This may include IP addresses, contact requests, meta and communication data, website accesses and other data generated via a website. 

The hoster is used to fulfill the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a safe, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our hoster will process your data only insofar as this is necessary to fulfill its service obligations and will follow our instructions regarding this data.

Conclusion of a contract for order processing

To ensure data protection compliant processing, we have signed a contract on Order processing concluded with our hoster.

3. General notes and mandatory information

Privacy

The operator of these pages takes the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. The present Privacy Policy explains what data we collect and what we use it for. It also explains how this is done and for what purpose. We point out that data transmission over the Internet (e.g., communication by e-mail) may have security gaps. Therefore, complete protection of the data against access by third parties is not possible.

Notes on the responsible body

The responsible party for data processing on this website is:

Softwaregarage GmbH
Altvaterstraße 25
61231 Bad Nauheim

Phone: +49 6032 7853907
E-Mail: hello@flowcraftdb.de

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. The legality of the data processing until the revocation remains unaffected by the revocation.

Right to object to data collection in exceptional cases and to direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 PARA. 1 GDPR).

SUPPOSE YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING. IN THAT CASE, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 PARA. 2 GDPR).

Right of appeal to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or a third party in a standard, machine-readable format. However, suppose you request the direct transfer of the data to another controller. In that case, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser address bar changes from 'http://' to 'https://' and by the lock symbol in your browser bar.

If SSL or TLS encryption is activated, third parties cannot read the data you transmit to us.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if applicable, a right to correction or deletion of this data. For this and for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time at the address given in the imprint. The right to restrict processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. Therefore, for the duration of the review, you have the right to request the restriction of the processing of your personal data.

• Suppose the processing of your personal data happened/is happening unlawfully. In that case, you may request the restriction of data processing instead of erasure.

• Suppose we no longer need your personal data, but you need it to exercise, defend or enforce legal claims. In that case, you have the right to request the restriction of the processing of your personal data instead of the deletion.

• According to Art. 21 (1) GDPR, balancing your and our interests must be carried out if you have lodged an objection. Therefore, as long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

Suppose you have restricted the processing of your personal data. In that case, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of significant public interest of the European Union or a Member State.

4. Data collection on this website

Server log files

The pages provider automatically collects and stores information in so-called server log files, which your browser automatically transmits. These are:

• Page, Example: "/career/jobs/[jobName]"

• URL, Example: "/about-us"

• Network Speed, Example: "4g (or slow-2g, 2g, 3g)"

• Browser, Example: "Chrome 86 (Blink)"

• Device Type, Example: "Mobile (or Desktop/Tablet)"

• Device OS, Example: "Android 10"

• Country (ISO 3166-1 alpha-2), Example: "US"

• Web Vital, Example: "FCP 1.0s"

• Server-Received Event Time, Example: "2020-10-29 09:06:30"

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be recorded.

Web Vitals und Analytics

Data is only recorded by the server log files, which your browser automatically transmits. Instead of relying on cookies like many analytics products, you are identified by a hash created from the incoming request (server log files). Using a generated hash provides a privacy-friendly experience for you and means you can't be tracked between different days or different websites.

The generated hash is valid for a single day, at which point it is automatically reset.

If you loads our website for the first time, that visit is tracked as a page view. Subsequent page views are tracked via the native Browser API.

Use of Meta Pixel (Facebook Pixel)

We use the Meta Pixel from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta") on our website.

With the help of the Meta Pixel, we can track the behavior of visitors to our website after they have been redirected to our website by clicking on a Meta advertisement. This allows us to evaluate the effectiveness of our advertisements for statistical and market research purposes and optimize future advertising measures.

The collection and evaluation of this data is based on your consent (Art. 6 para. 1 lit. a GDPR in conjunction with § 25 para. 1 TTDSG). You can revoke your consent at any time with effect for the future: Revoke consent now

Meta may also link this data to your Meta account and use it for its own advertising purposes. For this purpose, Meta may store cookies or similar technologies on your device.

Data transfer to third countries

Data may be transferred to the USA and other third countries. For these transfers, Meta has implemented standard contractual clauses in accordance with Art. 46 GDPR. Further information can be found at: https://www.facebook.com/privacy/policy

Request by e-mail, phone

Suppose you contact us by e-mail or phone. In that case, your request, including all resulting personal data (name, request), will be stored and processed by us to process your request. We will not share this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR provided that your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this was requested. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after processing your request has been completed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

Form Data and Storage

The personal data you enter in our feedback form (such as name and company name) are collected to process your inquiries and to improve our services. These data are stored in a MongoDB database, which is hosted on AWS servers in Frankfurt, Germany (Region: eu-central-1).

Purpose of Data Processing

The storage and processing of this data are intended to collect and analyze your feedback on our products and services to further improve our offerings. This processing is based on Article 6(1)(b) of the GDPR, which permits the processing of personal data for the performance of a contract or pre-contractual measures.

Revocation of Consent

You may revoke your consent to the storage and processing of your data at any time. The revocation can be made by sending a message to our email address hello@flowcraftdb.de. After your revocation, your personal data will be deleted unless there are statutory retention obligations.

Security of Data Processing

To ensure the security of your data during transmission, we use encryption methods that are up-to-date with current technology (e.g., SSL) over HTTPS. Despite these measures, internet-based data transfers can generally have security gaps, so absolute protection cannot be guaranteed.

5. Online Appointment Booking via Google Calendar

Using Google Calendar for Online Appointment Booking

For online appointment booking on our website, we use the service "Google Calendar," provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you use our online booking service, the appointment information you enter (such as date, time, and possibly other relevant data) along with your contact details (name and email address) are transmitted to Google and stored on Google's servers, which may also be located outside the European Union (e.g., in the USA).

Purpose of Data Processing

The use of Google Calendar is intended to simplify and manage appointment bookings by our customers. This includes the automatic synchronization of appointments, reminders, and the optimization of schedule planning.

Legal Basis

The processing of your data is based on your consent according to Art. 6 Para. 1 lit. a GDPR. You can revoke this consent at any time with effect for the future by contacting us. However, the revocation does not affect the legality of the processing carried out until the revocation.

Transfer of Data to Third Countries

As Google is a company based in the USA, your data may be transferred to a country that does not offer the same level of data protection as the European Union. However, we have concluded standard contractual clauses with Google to ensure that your data is processed securely and in accordance with European data protection standards.

Further Information and Data Protection

For more information on data usage by Google, settings and objection options, and data protection, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=en